Shipping policy

We offer several shipping options to accommodate your needs, including standard and expedited shipping. Shipping rates and delivery times may vary depending on your location and the shipping method selected during checkout.

Dispatch Time:

Your Lookbook aims to dispatch orders mentioned in the Dispatch Confirmation within 2 working days. Delays may occur due to reasons such as altering product sizes, adjusted items, unforeseen circumstances, and delivery area issues.

Customs and Clearance:

Your Lookbook is not responsible for delays caused by customs or clearance processes.

Delivery Days:

Please note that some transporters do not deliver on Saturdays, and there is no delivery on Sundays. Delivery is considered complete when the products are signed for at the agreed delivery address.

Delivery Attempts:

Depending on the chosen transporter, products will be stored at a safe location after two delivery attempts. The transporter will leave a notification stating the package's location and how the Consumer can collect it. If the Consumer cannot be present at the agreed delivery time, they should contact the transporter to schedule a new delivery appointment.